Customer Service Committee Meeting Schedule and List of Topics 2001


Meeting Schedule 2001

Meeting Date Topic Material Available
1/3/01 Report on the .25 Percent State Sales and Use Tax Decrease
Report on the Electronic Filing (e-filing) Project
Report on the Organizational Effectiveness Teams' Activities
Agenda
Status Report
Minutes
2/14/01 Finance Letter for Return Processing Automation Project (RPAP)
Electronic Filing (e-filing) Project Status Report
Agenda
Status Report
Minutes
Finance Letter
3/28/01 Expansion of the Electronic Filing (e-filing) Program Issue Paper
Program Review: Recruitment, Outreach, and Workforce Diversity
Agenda
Issue Paper 01-008
Minutes
4/18/01 Small Business Day Event Guidelines Report
Organizational Effectiveness Status Report
Agenda
Status Report
Minutes
5/30/01 Program Review: Centralized Offers in Compromise Section
Small Business Day Four-Year Plan
Status on Utility Tax Return (via Internet and Faxback)
Agenda
Status Report
Minutes
Small Business Day Event Calendar
6/20/01 AB990 Implementation Progress
Document Translation Program Plan for Fiscal Year 2001-02
Agenda
Minutes
7/31/01 Expansion of E-filing Report
Exit Questionnaire/Interview Policy and Process: Status Report

Agenda
Issue Paper 01-022
Status Report
Exit Questionnaire Draft
Minutes

9/26/01 2002-03 Budget Change Proposals Agenda
Minutes
10/24/01    Equal Employment Opportunity Program (Status Report)
Recruitment Program Plan (Issue Paper)
Agenda
Status Report
Minutes
Issue Paper
11/28/01 Taxpayers' Rights Advocate's
Annual Report 
Agenda
Minutes
12/19/01 Property Taxpayers' Bill of Rights
2000-2001 Annual Report
Border States Caucus (Status Report)
Agenda
Minutes